Service may be impacted.

Impact Mitigated

Today at approximately 08:45 CET, a sudden system overload caused increased latency across the Izix platform, affecting normal service operation. Our team began responding at 08:50 CET, and service was restored to normal operation at approximately 09:15 CET.

The platform is currently operating normally. We are investigating the root cause to understand what triggered the overload and to prevent it from happening again. We will share an update once our analysis is complete.

Izix Access Control

Access Orchestrator
60 days ago
99.963% uptime
Today
Gate Opening API
60 days ago
100% uptime
Today

Izix Core Services

Capacity & Rights Platform
60 days ago
99.898% uptime
Today
Public API
60 days ago
99.957% uptime
Today

Izix Data & Dashboarding

ML Data Pipeline
60 days ago
99.998% uptime
Today

Incidents in the past 7 days

View full history
  1. Nov 09

    1. Impact Mitigated

      Today at approximately 08:45 CET, a sudden system overload caused increased latency across the Izix platform, affecting normal service operation. Our team began responding at 08:50 CET, and service was restored to normal operation at approximately 09:15 CET.

      The platform is currently operating normally. We are investigating the root cause to understand what triggered the overload and to prevent it from happening again. We will share an update once our analysis is complete.

    2. Access Orchestrator has recovered.

    3. Capacity & Rights Platform has recovered.

    4. Capacity & Rights Platform appears to be down.

    5. Public API has recovered.

    6. Public API appears to be down.

    7. Capacity & Rights Platform has recovered.

    8. Public API has recovered.

    9. Investigation Ongoing

      We have identified latencies on our main system and we are investigating the cause in order to resolve operations. Ability to open the gate is impacted. We advice to keep barriers open if possible until we have resolved the situation

    10. Access Orchestrator appears to be down.

    11. Capacity & Rights Platform appears to be down.

    12. Public API appears to be down.

    13. Access Orchestrator has recovered.

    14. Capacity & Rights Platform has recovered.

    15. Access Orchestrator appears to be down.

    16. Capacity & Rights Platform appears to be down.

  2. Nov 08

    No incidents on this day.

  3. Nov 07

    No incidents on this day.

  4. Nov 06

    No incidents on this day.

  5. Nov 05

    No incidents on this day.

  6. Nov 04

    No incidents on this day.

  7. Nov 03

    No incidents on this day.